Our return policy is straightforward: If you or your pet aren't satisfied, return it! We stand behind our products with a 100% satisfaction guarantee. Should you find yourself unsatisfied with your purchase, you can return the item(s) for a full refund or exchange. Please note that tax and postage charges are non-refundable.

Here's how it works:

1. Email us at [email protected] and provide either the email used for the order or your order number to receive a return authorization.
   
   
2. Ship the item(s) back to us. Please note that the customer is responsible for return shipping costs, as we do not cover these charges.
   
   
3. Once we receive your item back in our warehouse, your refund or exchange will be processed within 5 - 7 business days.

It's as simple as that!